bibu88 Terms & Conditions

The following definitions apply throughout these Terms & Conditions. Where the context permits, the singular includes the plural and vice versa.

To access real-money services on bibu88, you must create a registered account. The registration process requires you to provide accurate, complete, and up-to-date personal information. Providing false information at the point of registration — including a false name, date of birth, or contact details — constitutes a material breach of these Terms & Conditions and will result in immediate account suspension and forfeiture of any balance held.

2.1 One Account Per Person

Each individual player is permitted to hold one account only on bibu88. Opening duplicate or multiple accounts — whether under the same identity or using different names, email addresses, device identifiers, or payment methods — is strictly prohibited. Where duplicate accounts are detected, bibu88 reserves the right to close all associated accounts and retain any bonus-funded balance pending investigation.

2.2 Verification Requirements

bibu88 conducts identity verification as part of its Know Your Customer (KYC) process. Before any withdrawal is approved, you may be required to submit:

• A government-issued photo ID (National Identity Card, passport, or driver's licence).
• Proof of address dated within the last three months (utility bill, bank statement, or equivalent document).
• Proof of ownership of the payment method used (e.g., screenshot of your registered bKash or Nagad account showing your name and number).

bibu88 reserves the right to request additional documentation at any time if there are reasonable grounds to verify your identity, age, or the source of funds in your account.

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your bibu88 login credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. bibu88 will never ask for your password via email, live chat, or phone. You must notify our support team at [email protected] immediately if you suspect that your account has been accessed by an unauthorised party.

2.4 Contact Details

You must keep your registered email address and mobile number current and accurate. bibu88 uses these contact details for account security alerts, OTP delivery, promotional communications (where you have opted in), and important service notifications. An outdated mobile number may prevent you from completing 2FA verification and accessing your account.

bibu88 takes its obligation to prevent underage gambling extremely seriously. We employ a combination of automated age-check systems at registration and manual KYC document verification before withdrawals are processed. If at any point bibu88 has reasonable grounds to suspect that an account holder is under the age of 18, the account will be immediately suspended pending verification.

If it is confirmed that a player was under 18 years of age at any point during their use of bibu88 services:

• The account will be permanently closed.
• All real-money deposits made during the period of underage use will be returned to the verified payment source.
• Any winnings generated during the period of underage use will be forfeited in their entirety.
• All bonus funds credited to the account will be cancelled.

bibu88 strongly encourages parents and guardians to use appropriate internet filtering and parental control tools to prevent minors from accessing online gambling platforms. If you are aware of a minor using the bibu88 platform, please contact us immediately at [email protected].

4.1 Supported Payment Methods

bibu88 accepts deposits and processes withdrawals via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). bibu88 does not charge transaction fees on deposits or standard withdrawals, though your payment provider may apply their own fees independently.

4.2 Deposit Rules

• The minimum single deposit amount on bibu88 is ৳500 via mobile banking (bKash, Nagad, Rocket, Upay).
• Deposits must be made from a payment account that is registered in your own name. Third-party deposits are not accepted and will be returned to source.
• bibu88 reserves the right to request proof of payment method ownership before crediting a deposit that cannot be automatically verified.
• Deposits made via bKash, Nagad, and Rocket are typically credited to your bibu88 balance within minutes of confirmation. Bank transfer deposits may take up to 24 hours.
• bibu88 does not accept cash deposits or transfers via anonymous or unverified payment channels.

4.3 Withdrawal Rules

• The minimum single withdrawal amount is ৳1,000. Withdrawal requests below this threshold will not be processed.
• Withdrawals can only be made to a payment method that matches the identity on your bibu88 account. You cannot withdraw to a different person's account.
• Before a withdrawal can be approved, your identity verification (KYC) must be fully complete. Accounts with outstanding verification documents may experience withdrawal delays.
• Standard withdrawal processing time is 1–6 hours for mobile banking methods (bKash, Nagad, Rocket) and 1–3 business days for bank transfers and card withdrawals.
• bibu88 reserves the right to conduct enhanced due diligence checks on withdrawals exceeding ৳50,000 in a single transaction or ৳200,000 in any 30-day period.
• Any withdrawal request that triggers a fraud or money-laundering alert may be held for up to 14 business days while bibu88 conducts its investigation.

4.4 Chargebacks and Disputed Transactions

If you initiate a chargeback or payment dispute with your bank or mobile banking provider in relation to a bibu88 deposit, your account will be immediately suspended pending investigation. bibu88 treats fraudulent chargeback claims as a serious breach of these Terms & Conditions. Any funds that are confirmed as fraudulently charged back will be pursued through all available legal channels.

5.1 Eligibility

Bonuses are available to players who meet the eligibility criteria stated in the relevant promotion. Unless explicitly stated otherwise, welcome bonuses are available to new players only — one per person, per household, per device, and per payment method. Existing players may be eligible for reload bonuses, cashback offers, and tournament prizes as communicated through the bibu88 promotions page.

5.2 Wagering Requirements

Unless otherwise specified in a particular promotion, bonus funds are subject to a wagering requirement of 30x the bonus amount before any portion of the bonus or winnings derived from it may be withdrawn. For example, a ৳1,000 bonus requires ৳30,000 in total wagers to be completed using the bonus balance before withdrawal eligibility is granted.

5.3 Game Contributions

Not all games contribute equally to wagering requirements. Unless the specific promotion states otherwise, the following contribution rates apply:

• Slots: 100% contribution per wager.
• Live Casino table games (baccarat, roulette, blackjack): 10% contribution per wager.
• Cricket and sports betting: 50% contribution per qualifying settled bet (minimum odds apply — see specific promotion).
• Crash games and instant-win titles (Coin section): 50% contribution per wager.
• Progressive jackpot slots: 0% contribution — wagers on jackpot slots do not count towards bonus wagering.

5.4 Bonus Expiry

Unless stated otherwise in the individual promotion terms, all bonus funds and any associated free spins must be used within 30 calendar days of being credited to your account. Any unused bonus funds and associated winnings will be forfeited automatically upon expiry, without further notice.

5.5 Bonus Abuse

bibu88 monitors bonus usage patterns and reserves the right to cancel bonus funds, void associated winnings, and suspend accounts where any of the following are detected: opening multiple accounts to claim the same promotion; making low-risk bets (e.g., placing opposite sides of an even-money market) to artificially clear wagering requirements; using automated software to place bets while a bonus is active; or any other strategy that bibu88 deems to be an abuse of its promotional offers.

By using the bibu88 platform you agree to abide by the following obligations at all times. Failure to comply may result in account suspension, permanent closure, and forfeiture of funds depending on the severity of the breach.

6.1 Prohibited Activities

The following activities are strictly prohibited on bibu88:

• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, navigate the platform, or interact with games.
• Exploiting software bugs, glitches, or errors in game outcomes. Any winnings derived from a known exploit will be voided and the account may be permanently closed.
• Engaging in match-fixing, spot-fixing, or any conduct that corrupts the integrity of a sporting event on which bibu88 offers betting markets.
• Collusion with other players in poker, live casino, or any other game format where player-versus-player interaction affects outcomes.
• Using the bibu88 platform for any money-laundering, fraud, or other criminal financial activity.
• Attempting to reverse-engineer, copy, decompile, or tamper with any bibu88 software, source code, or security systems.
• Posting or transmitting any content through bibu88 communication channels that is defamatory, abusive, discriminatory, or otherwise offensive.

6.2 Accurate Information

You must ensure that all information provided to bibu88 — at registration and throughout your use of the platform — is accurate, truthful, and kept up to date. This includes your full legal name, date of birth, residential address in Bangladesh, mobile number, and email address. Providing false information to gain access to the platform or to circumvent account restrictions constitutes fraud.

6.3 Sole Use of Account

Your bibu88 account is for your personal use only. You must not allow any other person to access or use your account. You must not transfer your account, your balance, or any funds to any other person. Any attempt to sell, transfer, or otherwise assign a bibu88 account to a third party will result in the permanent closure of that account.

7.1 Voluntary Closure by Player

You may request the closure of your bibu88 account at any time by contacting our support team at [email protected]. Before closing your account, bibu88 will process the withdrawal of any remaining real-money balance to your verified payment method, provided that KYC verification is complete and no investigation is pending. Bonus funds remaining in the account at the time of closure will be forfeited.

7.2 Closure by bibu88

bibu88 reserves the right to close, suspend, or restrict any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Confirmed or suspected underage gambling (player found to be under 18).
• Confirmed or suspected identity fraud, document forgery, or use of stolen payment credentials.
• Account activity consistent with money laundering, structuring, or other financial crime.
• Violation of bibu88's fair play policy, including bot usage, exploit abuse, or match-fixing.
• A self-exclusion request made by the account holder through bibu88's responsible gaming tools.
• A third-party self-exclusion directive applicable to the account holder.

7.3 Balance on Forced Closure

Where an account is closed by bibu88 due to a confirmed breach of these Terms & Conditions, any balance held in the account — including both real-money and bonus funds — may be forfeited in part or in full, depending on the nature of the breach. Where no breach is confirmed following investigation, any verified real-money balance will be returned to the player's registered payment method.

bibu88 is committed to promoting responsible gambling among all players in Bangladesh. Gambling should be an entertaining activity carried out within your means — never a means of generating income or resolving financial difficulties. By using bibu88, you acknowledge that you understand the risks associated with gambling and that you are participating voluntarily.

8.1 Player Protection Tools

bibu88 provides a suite of self-management tools accessible from within your account dashboard. These include deposit limits (daily, weekly, and monthly caps), session time reminders, reality check notifications that display your net win or loss at regular intervals, cooling-off periods ranging from 24 hours to 30 days, and self-exclusion options ranging from 6 months to permanent closure. You are encouraged to use these tools proactively.

8.2 Self-Exclusion

If you feel that gambling is becoming a problem, you may request self-exclusion from bibu88 at any time by contacting [email protected]. Self-exclusion requests are actioned within 24 hours. During a self-exclusion period, your account will be restricted from all real-money gaming activity and you will be removed from marketing communications. Early reversal of a self-exclusion period is subject to a mandatory cooling-off period.

Full details of bibu88's responsible gaming framework — including step-by-step guides for activating each tool — are available on our Responsible Gaming page.

To the fullest extent permitted by applicable law, bibu88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruption, even if bibu88 has been advised of the possibility of such damages.

bibu88 does not guarantee that the platform will be available at all times, free from errors, or unaffected by third-party service disruptions. Scheduled and unscheduled maintenance, payment gateway outages, and telecommunications failures may temporarily affect access to the platform. bibu88 will endeavour to communicate planned maintenance windows in advance but accepts no liability for losses arising from platform unavailability.

In all cases where bibu88 is found to be liable to a player, the maximum aggregate liability of bibu88 shall not exceed the total real-money deposits made by that player to their bibu88 account in the 30-day period immediately preceding the event giving rise to the claim.

9.1 Force Majeure

bibu88 shall not be liable for any failure or delay in performing its obligations under these Terms & Conditions where such failure or delay results from circumstances beyond bibu88's reasonable control, including natural disasters, acts of government, civil unrest, pandemics, internet infrastructure failures, or cyber attacks.

9.2 Third-Party Content

Games on bibu88 are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and others. bibu88 is not responsible for errors, malfunctions, or disputed outcomes arising from third-party game software. Disputes relating to game outcomes should be directed to our support team, who will liaise with the relevant game provider on your behalf.

bibu88 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, bibu88 will provide reasonable notice to registered players via email notification to the address on file and/or a prominent notice on the bibu88.net website. The updated terms will display a revised "Last Updated" date at the top of this page.

Your continued use of the bibu88 platform following the publication of revised Terms & Conditions constitutes your acceptance of the changes. If you do not agree with any revised terms, you must stop using the platform and request account closure before the effective date of the amendments.

These Terms & Conditions are written in English and the English version shall be the governing version in all circumstances. Any translation provided for convenience does not alter the meaning or enforceability of the English text.

10.1 Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable law. Any disputes arising in connection with these terms or your use of the bibu88 platform shall be subject to the exclusive jurisdiction of the relevant competent authority. bibu88 operates as a safe and reliable platform using industry-standard SSL encryption and fair play certification — players acknowledge they use the platform in compliance with their local laws.

10.2 Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect.

10.3 Contact for Legal Queries

For questions relating to these Terms & Conditions, please contact the bibu88 compliance team at: [email protected]. Our team is available 24/7 in English and Bengali, operating on Bangladesh Standard Time (BST, UTC+6).